Dr. Koffer - Fine Leather Accessories - Ordering Assistance

Your Shopping Cart

Your Shopping Cart holds everything you have decided to purchase while shopping on-line with Dr. Koffer. You can view the products you have added to your bag simply by clicking on the "My Cart" link located at the upper right and the bottom left corner of every page.

Adding an Item to your Shopping Cart

To add an item to your Shopping Cart, click on the image of a product you are interested in and details about that product will be provided. Like placing products in a shopping cart at a "brick and mortar" store, you add numerous products to the Shopping Cart by clicking the "Add to Cart" button.

Modifying the Contents of your Shopping Cart

To change the quantity of an item, change it's color, style, size, personalize it, or remove it from your Shopping Cart, click on the "My Cart" link located at the upper right and the bottom left corner of every page. There, you will see all the items in your cart.

If you modify the quantity or remove an item from your shopping bag, you must click the RECALCULATE button to enact the changes. This will automatically update your Shopping Cart and accurately calculate your total.

Completing your Purchase

When you are finished shopping, go to your Shopping Cart. You will see a list of the items in your Shopping Cart.

You will have the option to change order quantities, or remove any unwanted items from your order. To purchase the items, enter your zipcode and select a shipping method. Then click the CHECKOUT button beneath the order subtotal. You will be prompted through a few short steps so we may gather additional order information, such as billing and shipping address and payment information.

Shipping Address

In this section, you can indicate a shipping address other than your billing address. Or you can indicate that the billing address and shipping address are the same.

Shipping Information

We use only the best service to quickly bring your items to your doorstep. All orders are shipped by the fastest ground service available via UPS. UPS will not deliver to a P.O. Box, so a complete street address is required. Normal delivery time takes 7 - 10 business days, based on your location in relation to our distribution centers.

Credit Card Billing Information

The name, address, and expiration date that you provide must match the information that is imprinted on the credit card you are using for payment. You are encouraged to read through our Privacy Policy for more information on our 100% secure web site. Enter the CVV (Card Verification Value) from your credit card. The CVV is an important security feature for credit card transactions on the Internet and over the phone. The CVV number enhances fraud protection and helps to validate two things, the customer has the credit card in their possession and the credit card number is legitimate.

Order Verification

This page presents a summary of the information you provided in placing your order. This is your opportunity to review the items selected for purchase, the billing and shipping addresses, and the subtotal of your order including shipping charges and appropriate sales tax.

If you want to change any part of your order, you will have the opportunity to do so before you submit the order. When your order is complete and you agree with all of the information, click the SUBMIT ORDER button to submit your order for processing.

After you submit your order a confirmation message will be sent to your email address to confirm that your order is being processed. This email will include your order number to assist in identifying the status of your order should you have any questions.